Returns & Exchanges

At Bella Donna, we want you to be completely in love with your purchase; if you are not satisfied, we accept returns of unworn items with original tags within 30 days of delivery. Please ensure all garments are in their original condition to be eligible for a full refund to your original payment method.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack the items in their original packaging and include the printed return authorization slip inside the box.

3

Ship It Back

Attach the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing